Satisfied watch service clients
— Client Experiences

What Clients Say About the Work

From Bangkok-based collectors to procurement managers ordering corporate gifts in bulk — a range of experiences with the studio's three services.

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4.8

Average Rating

1,400+

Watches Attended

85+

Corporate Clients

16

Years Operating

— Reviews

Client Testimonials

SK

Somchai Kittipong

Bangkok, TH · Collector

I brought in a mid-range dress watch that had been sitting in a drawer for two years. The quartz care service was straightforward — battery replaced, gasket checked, pressure test done, service card written. I appreciated that the studio didn't try to sell me anything beyond what I came in for. The watch has been running reliably since May.

June 2025 · Quartz Care

NW

Natthawan Wongprasert

Bangkok, TH · HR Manager

Our company ordered twelve watches for a senior management recognition programme. Verge Atelier handled the engraving coordination, prepared each box and ran a function check on every piece. The delivery note gave our finance team exactly the documentation they needed. Nothing was rushed and nothing was wrong on delivery day.

May 2025 · Corporate Gifting

PL

Panu Lertwilai

Bangkok, TH · Watch Buyer

The pre-owned inspection report was exactly what I needed before completing a private purchase. It was written in plain language, covered the movement, case, crystal, dial and bracelet, and noted that the crown gasket would need replacing within the next year. The seller adjusted the price accordingly. The report was ready in two working days.

June 2025 · Pre-Owned Inspection

TS

Thanakorn Siripong

Sukhumvit, Bangkok · Engineer

I live near On Nut and was hesitant about making the trip to Charoen Krung just for a battery change. It turned out to be worth it. The studio is small and focused, the work was done in about an hour and a half, and I came away with a service card I can keep with the watch. Will come back for the pressure test next year as suggested.

May 2025 · Quartz Care

KP

Kanokporn Phongphan

Bang Rak, Bangkok · Seller

I was selling a watch I had worn for four years and wanted something to show the buyer that wasn't just my word on its condition. The inspection report from Verge Atelier served that purpose well. The buyer had it independently verified and the two assessments agreed on all the significant points. Sale completed without any back-and-forth.

June 2025 · Pre-Owned Inspection

WA

Warat Apirak

Silom, Bangkok · Procurement

We used the gifting preparation service for eight watches for an end-of-year recognition event. The engraving came back correctly on all pieces and the studio's consolidated delivery note simplified the vendor payment process. The only minor note is that turnaround took a day longer than initially indicated — the studio communicated about this in advance, which I appreciated.

May 2025 · Corporate Gifting

— Case Studies

Three Client Journeys in Detail

Corporate Gifting · 2025

The Situation

A financial services firm in Silom needed twenty watches prepared as retirement gifts for senior staff, each with an individual engraving and delivered in presentation-ready condition within three weeks.

What Was Done

The studio coordinated engraving for all twenty pieces, tracked each watch individually through intake and preparation, ran pre-delivery function checks and produced a consolidated delivery note formatted for the firm's finance department.

Outcome

Delivery completed two days before the event. All engravings correct. Finance reconciled the invoice the same week using the delivery note. The firm has since placed two further orders.

Pre-Owned Inspection · 2025

The Situation

A first-time buyer in Bangkok was considering a pre-owned Swiss quartz piece offered by a private seller. The asking price was ฿85,000 and the watch had no recent service documentation.

What Was Done

The studio conducted a full condition inspection covering movement timing, amplitude, case condition, crystal, dial, hands and bracelet. The report noted strong movement health, light case wear consistent with age and a crown gasket approaching the end of its service life.

Outcome

The buyer used the report to negotiate a ฿4,000 price reduction, covering the near-term gasket work. The purchase went through. The buyer returned six months later for the quartz care service.

Quartz Care · 2025

The Situation

A client brought in a ten-year-old Japanese quartz watch that had developed an intermittent timekeeping fault. The watch had not been serviced since purchase and was worn regularly in Bangkok's outdoor conditions.

What Was Done

Battery replacement, full gasket inspection (three gaskets replaced including the case back gasket which had compressed significantly), pressure test, and a case wipe. The intermittent fault was traced to a corroded battery contact rather than the movement — cleaned and functioning correctly.

Outcome

Watch returned same day, running within two seconds per month. The service card noted the battery contact repair and recommended a follow-up pressure test in 18 months given the watch's exposure to water during outdoor activities.

Address

274 Charoen Krung Road, Bang Rak, Bangkok 10500

Hours

Mon–Fri 10:00–19:00

Sat 10:00–17:00

— Your Turn

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